It has been more than 14 working days and I haven't received my refund. What should I do?
If you haven’t received a refund yet, first check your bank account again. Refund will be stated from Trendcell Sdn Bhd. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refu...
What is your Exchange policy?
If there are items that you deem unsatisfactory from your online order, we are happy to assist you with your complaints and exchange. You can submit your complaint along with photo proof to us via email (firstname.lastname@example.org) or live chat within 7 days upon receiving your order or you may bring ...
What is your Refund policy?
For partial refunds, the refund will be processed after we receive confirmation that your order has been delivered/picked up. For cancellations, your refund will be processed in one (1) working day after we have confirmed the cancellation of your order.
Once your refund has been processed, it w...
What is your Return policy?
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we are unable to offer you a refund or exchange.
If there are items that you deem unsatisfactory from your online order, we are happy to assist with your complaints and returns. To be eligible for a return, your ...