It has been more than 14 working days and I haven't received my refund. What should I do?

If you haven’t received a refund yet, first check your bank account again. Refund will be stated from Trendcell Sdn Bhd. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at online@jayagrocer.com.

Jul 21, 2020